| Solution ID: prim21395 |
| Error trying to log in: Unexpected login error. Please contact your administrator :Establish connection error |
| Status: Reviewed |
| Version(s): 4.0, 4.1, 5.0 |
From Primavera OCP
| Problem: | Received the following error after key in user name and password “Error trying to log in: Unexpected login error. Please contact your administrator :Establish connection error |
| Cause: | The database setting in myPrimavera administration is incorrect. |
| Fix: | Launch the administrator to modify the configuration application and then replace it with the correct database address for PMDB. |
| Fix: | In Primavera 5.0 launch ‘Administration Application’ and then reset the database address for PMDB. |